Your Funbet account lives at the operator. Only the operator can restore access, unblock an account or verify your details – this portal provides guidance on how the process works.
How to sign in
- Open the operator's site at funbet.co.at
- Use the sign-in button
- Enter the email address and password you chose at registration
- Confirm to reach your account
No account yet? Registration happens at the operator too.
Signing in from a phone
The same account and password work in a mobile browser. Open funbet.co.at in Safari, Chrome or your phone's browser, use the sign-in button and enter your credentials exactly as you would on desktop.
The operator's site adjusts to the screen – no separate app is needed.
What to do when sign-in fails
A handful of causes explain most failures:
- Wrong credentials – check your email address for typos and ensure caps lock is off
- Unverified account – the operator requires proof of identity before the first withdrawal and may restrict access until documents are provided. Players must supply a certified ID, proof of residence and proof of ownership of the payment methods used within 30 days of the request
- Browser session issue – clear cookies and cache, then try again
- Self-exclusion in force – accounts closed under self-exclusion remain locked for the chosen period. For support, contact [email protected] or visit BeGambleAware.org
Recovering a forgotten password
Request a reset link through the operator's sign-in page. The operator emails the link to the address you used at registration.
If that email address is no longer reachable, contact the operator's support team at [email protected] with your account details and proof of identity. They will guide you through verification.
Account restrictions and blocks
Several conditions can temporarily restrict access:
| Cause | What happens |
|---|---|
| Documents requested | Withdrawals are blocked until verification is complete – usually within 10 days after documents are provided in full |
| Inactive account (180 days) | A 5 EUR monthly administration fee is charged |
| Self-exclusion | Access remains locked for the chosen period – no workarounds, by design |
Where to get help
The operator runs 24/7 live chat and email support at [email protected]. Response times are not published, but support is available around the clock.
Before writing, have ready: the email address on your account, when the problem started, and the exact message shown on screen. Complaints can be sent to [email protected].
Keeping access safe
Sign in only on the operator's own address – funbet.co.at – typed directly or reached through a bookmark. Never follow a link in an email or a message claiming to be from the operator: phishing sites copy the real page and collect credentials.
Use a password nowhere else, and sign out when using a shared device.
This site is for players aged 18 and over (18+). Gambling should be entertainment, not an obligation – if it stops feeling that way, free and confidential support is available at BeGambleAware.org or by calling the National Gambling Helpline on 0808 8020 133.
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