Funbet brings together practical information about our slots, sports betting, payments, bonuses and account processes. If a page leaves you unsure about a term, a transaction or the information you need to check, our editorial inbox is the place to ask. This site is intended for people aged 18 and over.
Contact the funbet.co.at editorial team
Our inbox handles questions about the content published on this site. We can help clarify how our guides describe withdrawal limits, wagering conditions, verification, game categories and sports markets, or point you towards the relevant part of the site.
Email [email protected] and include the page or promotion your question relates to. If your message concerns a specific published figure, quote the wording you saw so we can identify the correct term without guessing.
What our editorial inbox can answer
We can explain why a figure appears in our content, clarify the relationship between our guides and the information supplied by the operator, and help locate information about a particular section. This includes our coverage of welcome packages, recurring reloads, cashback, game contribution rates, payment methods, verification documents and withdrawal processing.
We cannot change an account balance, approve a withdrawal, complete identity checks, reset a password or issue a bonus. Nor can we make payments or decisions on an account. Account-specific requests must go to the operator’s customer support team.
Questions about your Funbet account
For registration, deposits, withdrawals, bonuses, verification or technical problems, operator support provides the direct route. Funbet offers live chat and email support, with live chat available 24/7. Its VIP programme also provides 24/7 live chat access at levels 1 and 2.
Before contacting support, have your registered email address, an approximate time for the issue and any reference displayed on screen ready. If the matter concerns a transaction, include the relevant date and amount. This gives the support team a clearer starting point for identifying your account and the issue.
Complaints can be sent to the operator’s dedicated complaints inbox. Keep copies of relevant emails and on-screen messages so the history of the contact is available if the concern moves beyond the first response.
Before you write
- Describe the exact action you attempted.
- Include the relevant page, game, promotion or transaction reference.
- State what result you expected and what appeared instead.
- Share the email address registered to the account.
Our editorial team aims to respond within 48 hours. Account-specific work may take longer because the operator may need to review records or request verification documents.
Help with gambling
Gambling should remain entertainment rather than a source of income or a way to recover money. If play is taking more time or money than intended, take a break and consider using GamStop, the free national self-exclusion service, or blocking software such as Gamban and BetBlocker. The National Gambling Helpline is available free and confidential on 0808 8020 133, 24/7.
This site is for players aged 18 and over (18+) only. If gambling is no longer enjoyable, free and confidential support is available at BeGambleAware.org.
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